GaliStars.

Poize Games · Account support

Delete your GaliStars account.

You can request account and personal-data deletion without installing or opening the app.

Request deletion by email

  1. Email [email protected] with the subject GaliStars account deletion.
  2. Send from the email registered to your GaliStars account. Include your player ID if you know it. Do not send your password, verification code or payment details.
  3. Support verifies account ownership before processing. If you cannot access the registered email, explain that and we will discuss an alternative verification route.
Email deletion request ↗

An email request is not completed deletion. We will reply about verification and completion. No subscription purchase or app reinstall is required.

Delete from the app

Open the header profile menu → Account & privacy → Delete account. Review the consequences, type DELETE and confirm. A recent sign-in is required. Access is disabled when the request is accepted; personal-data cleanup is processed separately and retried if a provider is temporarily unavailable.

Sync any offline scores and arrange scoring handover first if needed. These are recommendations and do not prevent deletion.

What is removed and what remains

We remove your sign-in identity, contact details, profile details/photo, team memberships and notification registrations. Your name is anonymised as “Deleted player” in shared scorecards; cricket figures remain for the other participants.

Necessary billing, legal and fraud-prevention records and limited deletion audit identifiers may remain for those purposes. Backups containing deleted personal data expire within 30 days. Other people's copies of shared images cannot be recalled. See the privacy policy.

Cancel Google Play subscriptions separately

Account deletion and uninstalling do not cancel recurring Google Play billing. You can request account deletion independently of cancellation.

Manage or cancel in Google Play ↗