help
A little help, before the next ball
Find answers about teams, scoring, accounts, subscriptions and privacy.
How do I get GaliStars?
Download the Android app from Google Play. An iOS release is not currently listed here.
Can I play for more than one team?
Your player identity stays with you across teams. Team membership requires your acceptance, or approval of your join request by a team administrator.
Who can see a match?
New matches in the current app are public by default, with a notice before the teams confirm. Public summaries show team names, scores and results. Player discovery settings and age protections continue to apply. GPS check-ins and contact information are not public.
Who keeps score?
The batting team captain starts with scoring responsibility and can hand it to an eligible teammate. Follow the scoring controls shown for your match.
Can a completed match be changed?
Completed match results are protected from ordinary scoring edits. Contact support if there is a genuine record issue; do not create duplicate matches to change career totals.
What does GaliStars Plus include?
The current plan and locally available price appear in the app before purchase. Review the included benefits there. Android subscriptions are billed through Google Play; you can manage renewal and cancellation in Play.
How do I report a player or a message?
Use the relevant report action in the app. For a private support conversation, open Help & Support. Our community guidelines explain expected behaviour.
How do I delete my account?
Use the account deletion option in the app, or follow the instructions on our account deletion page. Shared cricket records may remain with your identity anonymised as explained in our privacy policy.